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24 x 7 Technical Support

24x7 Technical Support24 x 7 Technical Support at Affordable Rates.


  • U.S. Based Agents
  • Toll-Free Support Number
  • Network Monitoring & Reporting
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HSIA Networks

Support for Existing NetworksInstallation of new High-Speed Internet Access (HSIA) Systems for the hospitality and MTU markets. Learn More...

Existing Networks

Support for Existing Networks Answer I.T., supports nearly any network you have in place and can help you upgrade your existing HSIA system as needed.  Learn More...

Security Cameras

Digital Security Camera SystemsDigital Video Security Camera Systems with Remote Monitoring. Learn More...

Contact Us

Tel:(888) 265-0889
Fax:(866) 591-6201
PO Box 803338 #45234
Chicago, IL  60680-3338
Welcome to Answer I.T., LLC

Answer I.T. specializes in High-Speed Internet Access (HSIA) for the hospitality and MTU markets.

  • Friendly, U.S. Based, 24 x 7 End-User Technical Support
  • 95% of Support Calls Answered in Under 60 Seconds
  • Installation of HSIA networks Both Wired & Wireless
  • We can Support Most Existing Networks
  • All Our Services & Equipment Meet Brand Standards Including Terms of Use & Portal Pages
  • HSIA Network Upgrades
  • Installation of Digital Security Camera Systems

We understand your needs!  Brian Becker, owner of Answer I.T. has 15 years of hands-on experience in managing, operating and developing hotels.  This provides Answer I.T. with a comprehensive understanding of how important network reliability and customer service is to your business.  Our goal is to act as an extension of your own guest services team so your guests receive friendly and accurate support when needed.

Answer I.T. can support your existing high-speed Internet system and help you meet your brand standards.  Additionally, we can customize solutions for independent operators.

 

Hospitality PBX

Dramatically reduce monthly telecommunications costs, eliminate onsite PBX equipment & maintenance fees!  Currently serving over 1,500 locations, 300,000+ end-points (phones) and millions of calls per month.

New Construction

New Construction HSIA Installation

Answer I.T. offers comprehensive network planning and installation for projects of all sizes.  We install all types of network infrastructures including Wireless and Wired solutions.

Public PC Protection

Public PC Protection

Deep Freeze instantly protects and preserves baseline computer configurations. No matter what changes a user makes to a workstation, simply restart to eradicate all changes and reset the computer to its original state - right down to the last byte. The result is consistent trouble-free computing completely free of harmful viruses and unwanted programs.

Referral Program

Referral ProgramRefer a new customer to Answer I.T. and earn a credit  for your property's technical support services.

For each customer you refer, you will receive a $50.00 rebate credit.

Online Bill Payment

Answer I.T. now accepts secure online payments.  Customers can now submit secure online payments by Visa, MasterCard, American Express, Discover Card or Check. When making online payments please have your invoices handy as you will need to input the invoice number(s) you are paying.

Remote Assistance

Answer I.T. can provide remote assistance to help identify and correct issues on your computer or network.  You must have a connection to the Internet to use this service.  This is a premium service and is billable at $45.00 per half hour.  When directed by an Answer I.T. support technician click the link below: