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24 x 7 Technical Support

24x7 Technical Support24 x 7 Technical Support at Affordable Rates.


  • U.S. Based Agents
  • Toll-Free Support Number
  • Network Monitoring & Reporting
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HSIA Networks

Support for Existing NetworksInstallation of new High-Speed Internet Access (HSIA) Systems for the hospitality and MTU markets. Learn More...

Existing Networks

Support for Existing Networks Answer I.T., supports nearly any network you have in place and can help you upgrade your existing HSIA system as needed.  Learn More...

Security Cameras

Digital Security Camera SystemsDigital Video Security Camera Systems with Remote Monitoring. Learn More...

Contact Us

Tel:(888) 265-0889
Fax:(866) 591-6201
PO Box 803338 #45234
Chicago, IL  60680-3338
HSIA Networks Print E-mail

Each property requires a unique network deployment taking into consideration building construction, existing infrastructure, end-user usage demands / requirements and many other factors.  Through our consultation and site survey services, Answer I.T. will assist you in properly selecting the hardware which meets your property's specific needs and brand requirements.

 Answer I.T. is partnered with select equipment manufacturers to ensure all our HSIA Systems meet your brand standards including:

  • Terms of Use Pages
  • User Authentication
  • Portal Page
  • Redirect Page
  • VPN Client Compatability
  • Firewall Rules
  • and More
We can install or upgrade all types of networks including Wireless (802.11 a/b/g), Ethernet, PLC (Powerline Communications) and ADSL / VDSL.
 

New Construction

HSIA for New Construction

Answer I.T. offers comprehensive network planning and installation for projects of all sizes.  By reviewing your building's floor plans and FF&E layout diagrams our team will advise you on a network deployment strategy best suited for your project.  From the ISP drop to the individual cable runs and terminations, Answer I.T. will work with your electrician or low-voltage installers to plan for equipment placement, wall jack locations, wireless deployment, and more.

Referral Program

Referral ProgramRefer a new customer to Answer I.T. and earn a credit  for your property's technical support services.

For each customer you refer, you will receive a $50.00 rebate credit.

Online Bill Payment

Answer I.T. now accepts secure online payments.  Customers can now submit secure online payments by Visa, MasterCard, American Express, Discover Card or Check. When making online payments please have your invoices handy as you will need to input the invoice number(s) you are paying.

Remote Assistance

Answer I.T. can provide remote assistance to help identify and correct issues on your computer or network.  You must have a connection to the Internet to use this service.  This is a premium service and is billable at $45.00 per half hour.  When directed by an Answer I.T. support technician click the link below: