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Equipment, Merchandise & Installation Policies

Public PC Protection

Public PC Protection

Deep Freeze instantly protects and preserves baseline computer configurations. No matter what changes a user makes to a workstation, simply restart to eradicate all changes and reset the computer to its original state - right down to the last byte. The result is consistent trouble-free computing completely free of harmful viruses and unwanted programs.

Referral Program

Referral ProgramRefer a new customer to Answer I.T. and earn a credit  for your property's technical support services.

For each customer you refer, you will receive a $50.00 rebate credit.

Online Bill Payment

Answer I.T. now accepts secure online payments.  Customers can now submit secure online payments by Visa, MasterCard, American Express, Discover Card or Check. When making online payments please have your invoices handy as you will need to input the invoice number(s) you are paying.

Remote Assistance

Answer I.T. can provide remote assistance to help identify and correct issues on your computer or network.  You must have a connection to the Internet to use this service.  This is a premium service and is billable at $45.00 per half hour.  When directed by an Answer I.T. support technician click the link below: